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Update the tracking link in Shopify
ParcelPanel automatically updates Shopify's native tracking link (which directs to the carrier's website) with the URL of your tracking page.
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How to customize your tracking page via CSS codes?
By default, the tracking page will auto-inherit styles from your store theme. If you want to do some custom changes, here is the instruction.
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Add a tracking link/button to the order status page
ParcelPanel can add a tracking link or button to the order status page for customers to track their orders, even before fulfillment.
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How to change your tracking page URL?
You can change ParcelPanel tracking page's URL by your needs.
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How to create a new tracking page via HTML code?
You can easily add a new tracking page via HTML code.
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How to customize shipment status?
You can add up to 3 custom shipment statuses with time intervals and descriptions to inform customers about their order progress before fulfillment. Or you are using a local delivery service for your Shopify store, so you want to manually update the shipment status, ParcelPanel has got you covered.
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How to provide post-purchase estimated delivery dates with ParcelPanel?
Post-purchase Estimated Delivery Date (EDD) is increasingly crucial in reducing WISMO tickets and enhancing customer satisfaction, as about 70% of post-purchase tickets are regarding "Where is my order?" and "When will I receive my order?". ParcelPanel gets you covered 😘
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How to embed an order lookup widget on your Shopify store page?
You can easily embed an order lookup widget on your Shopify store page
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How to set up a multilingual tracking page?
ParcelPanel supports multilingual tracking pages that match the languages you've published in Shopify admin and auto-switch based on store language when customers visit. This helps provide your customers with a more localized and branded post-purchase experience.
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