-
๐ Learn about ParcelPanel Protection
Offer top-tier ParcelPanel shipping protection, powered by Seel, to protect packages against loss, damage, theft(porch piracy), and delays.
Very popular
-
๐ณ Why does Worry-Free Delivery require a payment method?
Worry-Free Delivery is 100% FREE for merchants. Customers can choose to purchase the service in the cart or at checkout. Seel, the insurer, requires you to add a debit/credit card to transfer the collected premium amount for actual insurance coverage.
Very popular
-
๐ How can consumers file a claim?
Once the order (including Worry-Free Delivery products) is shipped, the ParcelPanel Protection policy takes effect immediately, meaning the order is protected. If the goods experience loss, delays, damage, or theft (porch piracy), your customers can file a claim for compensation.
Very popular
-
How much does ParcelPanel Protection cost?
Learn how ParcelPanel Protection pricing works, including fixed fees, currency conversion logic, and why protection costs may vary slightly at checkout. Transparent, non-customizable rates set by Seel help increase customer trust and conversion.
Very popular
-
How to prevent Worry-Free Delivery from being purchased alone๏ผ
Learn how to prevent Worry-Free Delivery (ParcelPanel Protection) from being purchased alone by enabling Fraud Order Validation in your Shopify checkout settings.
Popular
-
ParcelPanel Protection Settings
You can set up the Worry-Free Delivery product to be automatically added to customer orders or offer them the option to protect their packages from unexpected damage and theft etc. You can also choose whether the Worry-Free Delivery product should be auto-fulfilled with the rest of the items. These settings are easy to configure in the ParcelPanel Protection.
Popular
-
๐ How to apply ParcelPanel Protection to your store within 2 mins?
ParcelPanel Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues.
Popular
-
๐ How to install the protection widget on the checkout page?
Shopify Plus stores can install the protection widget on the checkout page, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
Popular
-
๐ How to hide Worry-Free Delivery as a product in my storefront?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery in the shopping cart, Worry-Free Delivery must exist as a product in your store. However, you can hide Worry-Free Delivery products in Shopify, which can significantly reduce the chances of customers visiting the product page.
Popular
-
๐ Why does ParcelPanel Protection require additional permissions?
We prioritize data security and privacy, only requesting the minimum permissions needed for Worry-Free Delivery to function, in line with Shopifyโs platform guidelines.
Popular
- 1
- 2
Sort by Popularity