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🚀 How to install the protection widget on your cart?
Non-Shopify Plus stores can install the protection widget in the cart, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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How to prevent Worry-Free Delivery from being reviewed by Google?
Learn how to prevent the Worry-Free Delivery (ParcelWILL Protection) product from being reviewed or rejected by Google Merchant Center by excluding it from the Google & YouTube app in Shopify.
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🚀 How to apply ParcelWILL Protection to your store within 2 mins?
ParcelWILL Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues.
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💳 Why does Worry-Free Delivery require a payment method?
Worry-Free Delivery is 100% FREE for merchants. Customers can choose to purchase the service in the cart or at checkout. Seel, the insurer, requires you to add a debit/credit card to transfer the collected premium amount for actual insurance coverage.
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How to prevent Worry-Free Delivery from being purchased alone？
Learn how to prevent Worry-Free Delivery (ParcelWILL Protection) from being purchased alone by enabling Fraud Order Validation in your Shopify checkout settings.
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How to set up multi-language for ParcelWILL Protection?
ParcelWILL Protection content seen by your customers consists of two parts: the Protection widget and the Worry-Free Delivery product.
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🔒 Why does ParcelWILL Protection require additional permissions?
We prioritize data security and privacy, only requesting the minimum permissions needed for Worry-Free Delivery to function, in line with Shopify’s platform guidelines.
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Export billing details
You can easily export billing details as a Excel file from ParcelWILL Protection based on your needs.
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Why Is the Worry-Free Delivery product still in my store after uninstalling ParcelWILL?
We are sorry to see you go! If you enabled the ParcelWILL Protection feature while using ParcelWILL, the Worry-Free Delivery product was automatically created in your store. After uninstalling the app, we no longer have access to make any changes to your store. Therefore, you will need to manually delete the Worry-Free Delivery product.
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How to hide the Worry-Free Delivery product from your store search?
Learn how to hide the Worry-Free Delivery (ParcelWILL Protection) product from your Shopify store’s search results using the SEO hidden metafield, ensuring it only appears as an add-on during checkout.
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