This integration allows users to create personalized campaigns & flows based on tracking events from ParcelPanel.
Here is the instruction
Step 1
Go to Klaviyo admin → Account → Settings → API Keys → copy the Public API Key
Step 2
Go to ParcelPanel admin → Integration → find Klaviyo → click Connect button → paste the Public API Key to connect
Back to your Klaviyo admin, there will be a new metric called ParcelPanel Event, you can check the details from this example we sent you.
Step 3
Click Create Flow button → Create from Scratch → Metric → select ParcelPanel Event from the dropdown menu → TRIGGER FILTERS
Step 4
Configure the Trigger by your needs, ParcelPanel Events are coming with shipment status updates for each shipment, which are powerful segmentation triggers for Klaviyo Flow
Note:
1. It's case-sensitive.
2. The current supported status: Info received, In transit, Out for delivery, Delivered, Exception, Failed attempt, Expired.
Status | Description |
---|---|
Info received | The carrier received a shipping request and is about to pick up the shipment |
In transit | The shipment is on the way |
Out for delivery | The shipment has arrived at the local point and is about to be delivered |
Delivered | The shipment has been delivered |
Exception | The shipment might have been sent back to the sender, damaged, or lost |
Failed attempt | The carrier attempted to deliver the shipment but failed |
Expired | No tracking details updated for 30 days for express service or 60 days for postal service |
For example: I want to create a workflow that automatically sends an email when my shipment was delivered.
Step 5
Configure the actions by your needs
Available Property
Property name | Template tag | Example |
---|---|---|
shipment_status | {{ event.shipment_status }} | Delivered |
tracking_link | {{ event.tracking_link }} | https://yourstorename.com/apps/parcelpanel?nums=92055901755477000271990251 |
expected_delivery_date | {{ event.expected_delivery_date }} | Nov 09, 2020 - Nov 19, 2020 |
tracking_number | {{ event.tracking_number }} | 92055901755477000271990251 |
carrier_name | {{ event.carrier_name }} | USPS |
carrier_contact | {{ event.carrier_contact }} | 1-800-275-8777 |
last_check_point | {{ event.last_check_point }} | Arrived at USPS Regional Facility, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER |
last_checkpoint_time | {{ event.last_checkpoint_time }} | 2020-11-16 00:50 |
transit_time | {{ event.transit_time }} | 5 |
residence_time | {{ event.residence_time }} | 3 |
order_number | {{ event.order_number }} | #1234 |
order_created_at | {{ event.order_created_at }} | 2020-10-30 11:36:23 |
product_name | {{ event.product_name }} | Test product |
customer_email | {{ event.customer_email }} | [email protected] |
customer_phone | {{ event.customer_phone }} | +1 234 567 8900 |
first_name | {{ event.first_name }} | Tom |
last_name | {{ event.last_name }} | Alix |
fulfillment_created_at | {{ event.fulfillment_created_at }} | 2020-11-11 09:58:07 |
shipping_country | {{ event.shipping_country }} | Canada |
shipping_province | {{ event.shipping_province }} | Ontario |
shipping_city | {{ event.shipping_city }} | Ottawa |
shipping_address1 | {{ event.shipping_address1 }} | 151 O'Connor Street |
shipping_address2 | {{ event.shipping_address2 }} | Null |
shipping_zip | {{ event.shipping_zip }} | K2P 2L8 |
Addition
In addition to the basic information about the order, the LineItems field contains an array of information about each line item in the order. You can reference this data for building templates, branching logic based on package contents, and so on. This is stored in a 0-indexed array, so you can easily access an individual item or loop over it to get the entire contents.
Property name | Template tag | Example |
---|---|---|
product_name | {{ event.lineitems.0.product_name }} | Test product 1 |
quantity | {{ event.lineitems.0.quantity }} | 1 |
variant_image | {{ event.lineitems.0.variant_image }} | https://shopify.com/path/to/image-variant.jpg |
price | {{ event.lineitems.0.price }} | 24.96 |
variant_name | {{ event.lineitems.0.variant_name }} | Test product 1 - Black / L |
sku | {{ event.lineitems.0.sku }} | 12345678-black-l |
handle | {{ event.lineitems.0.handle }} | test-product-1 |