The integration allows you to send Trustoo review request emails once the shipment status is updated to Delivered in ParcelPanel.

Here is the instruction

Step 1

Go to ParcelPanel admin → Settings → enable the Send shipping tracking events to Shopify feature

Note: enabling this feature also means that when the shipment status is updated to Out for delivery and Delivered in ParcelPanel, the two native Shopify email notifications shown in the image below will be triggered as well. If you do not wish to trigger them, you can uncheck the boxes.

Step 2
Go to Trustoo.io admin → Review request tab → Email settings, Email trigger time section → select After order delivered → set the time interval based on your needs → save changes

Note: about the review request email templates, etc,. please kindly contact the Trustoo.io Support Team directly for help.