How to integrate with Gorgias?

This integration allows your support team to check order status right from your Gorgias ticket system, so they can easily handle WISMO questions without clicking elsewhere for shipping details, a much more efficient and better post-purchase service. #### Here is the instruction **Step 1** Go to your **Gorgias admin** → **Settings** → **REST API**  **Step 2** Copy the data of the following fields: **Base API URL**, **Username**, **Password (API Key)** **Step 3** Go to **ParcelPanel admin** → **Integration** → find Gorgias section → click **Connect** button → paste the copied information one by one → click **Connect** button   You can check the connection in your **Gorgias admin** → **Settings** → **Integrations** → **HTTP**  Now you can check the order status right sight from your Gorgias ticket system, the tracking data is displayed by default as the picture shows below  **Available property** | Property name | Template tag | Example | | :------------ | :------------ | :------------ | | shipment_status | {{ event.shipment_status }} | Delivered | | tracking_link | {{ event.tracking_link }} | https://yourstorename.com/apps/parcelpanel?nums=92055901755477000271990251 | | expected_delivery_date | {{ event.expected_delivery_date }} | Nov 09, 2020 - Nov 19, 2020 | | tracking_number | {{ event.tracking_number }} | 92055901755477000271990251 | | carrier_name | {{ event.carrier_name }} | USPS | | carrier_contact | {{ event.carrier_contact }} | 1-800-275-8777 | | last_check_point | {{ event.last_check_point }} | Arrived at USPS Regional Facility, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER | | last_checkpoint_time | {{ event.last_checkpoint_time }} | 2020-11-16 00:50 | | transit_time | {{ event.transit_time }} | 5 | | residence_time | {{ event.residence_time }} | 3 | | order_number | {{ event.order_number }} | #1234 | | order_created_at | {{ event.order_created_at }} | 2020-10-30 11:36:23 | | customer_email | {{ event.customer_email }} | parcelpanel100@gmail.com | | customer_phone | {{ event.customer_phone }} | +1 234 567 8900 | | fulfillment_created_at | {{ event.fulfillment_created_at }} | 2020-11-11 09:58:07 | You can customize what will be shown right from your Gorgias ticket system → **Edit widgets** → drag properties from ParcelPanel Connector to the box by your needs