This integration allows users to create personalized campaigns & flows based on tracking events from ParcelPanel.
Here is the instruction
Step 1
Go to Omnisend admin → Store settings → API keys → click CREATE API KEY button
Step 2
Fill the fields as shown below → SAVE your settings → Copy the API key
Step 3
Go to ParcelPanel admin → Integration → find Omnisend section → click Connect button → paste the API Key → click Connect button
Step 4
Back to Omnisend admin → Create a New workflow → select ParcelPanel Custom Event as the trigger from the dropdown menu → configure the Trigger filters by your needs, ParcelPanel Event are coming with shipment_status for each shipment, which are powerful segmentation triggers for Omnisend Flow
For example, once my shipment status was updated to Delivered, the system will active the trigger.
Note: the shipment status text your filled in here must be the same as the Tracking page translations from ParcelPanel admin
Shipment status
| Status | Description |
|---|---|
| Info Received | The carrier received a shipping request and is about to pick up the shipment |
| In Transit | The shipment is on the way |
| Out for Delivery | The shipment has arrived at the local point and is out for delivery |
| Delivered | The shipment has been delivered |
| Exception | The shipment might have been sent back to the sender, damaged, or lost |
| Failed Attempt | The carrier attempted to deliver the shipment but failded |
| Expired | There is no tracking info updated for 30 days for express service or 60 days for postal service |
Step 5
Finish the MESSAGES by your needs
Available property
| Property name | Template tag | Example |
|---|---|---|
| shipment_status | {{ custom_event.shipment_status }} | Delivered |
| tracking_link | {{ custom_event.tracking_link }} | https://yourstorename.com/apps/parcelpanel?nums=92055901755477000271990251 |
| expected_delivery_date | {{ custom_event.expected_delivery_date }} | Nov 09, 2020 - Nov 19, 2020 |
| tracking_number | {{ custom_event.tracking_number }} | 92055901755477000271990251 |
| carrier_name | {{ custom_event.carrier_name }} | USPS |
| carrier_contact | {{ custom_event.carrier_contact }} | 1-800-275-8777 |
| last_check_point | {{ custom_event.last_check_point }} | Arrived at USPS Regional Facility, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER |
| last_checkpoint_time | {{ custom_event.last_checkpoint_time }} | 2020-11-16 00:50 |
| transit_time | {{ custom_event.transit_time }} | 5 |
| residence_time | {{ custom_event.residence_time }} | 3 |
| order_number | {{ custom_event.order_number }} | #1234 |
| order_created_at | {{ custom_event.order_created_at }} | 2020-10-30 11:36:23 |
| product_name | {{ custom_event.product_name }} | Test product |
| customer_email | {{ custom_event.customer_email }} | [email protected] |
| customer_phone | {{ custom_event.customer_phone }} | +1 234 567 8900 |
| first_name | {{ custom_event.first_name }} | Tom |
| last_name | {{ custom_event.last_name }} | Alix |
| fulfillment_created_at | {{ custom_event.fulfillment_created_at }} | 2020-11-11 09:58:07 |
| shipping_country | {{ custom_event.shipping_country }} | Canada |
| shipping_city | {{ custom_event.shipping_city }} | Ottawa |
| shipping_address1 | {{ custom_event.shipping_address1 }} | 151 O'Connor Street |
| shipping_address2 | {{ custom_event.shipping_address2 }} | Null |
| shipping_zip | {{ custom_event.shipping_zip }} | K2P 2L8 |