How to connect ParcelPanel & Omnisend via API?

This integration allows users to create personalized campaigns & flows based on tracking events from ParcelPanel.

Here is the instruction

Step 1
Go to Omnisend adminStore settingsAPI keys → click CREATE API KEY button

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Step 2
Fill the fields as shown below → SAVE your settings → Copy the API key

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Step 3
Go to ParcelPanel adminIntegration → find Omnisend section → click Connect button → paste the API Key → click Connect button

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Step 4
Back to Omnisend admin → Create a New workflow → select ParcelPanel Custom Event as the trigger from the dropdown menu → configure the Trigger filters by your needs, ParcelPanel Event are coming with shipment_status for each shipment, which are powerful segmentation triggers for Omnisend Flow

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For example, once my shipment status was updated to Delivered, the system will active the trigger.

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Note: the shipment status text your filled in here must be the same as the Tracking page translations from ParcelPanel admin

Shipment status

Status Description
Info Received The carrier received a shipping request and is about to pick up the shipment
In Transit The shipment is on the way
Out for Delivery The shipment has arrived at the local point and is out for delivery
Delivered The shipment has been delivered
Exception The shipment might have been sent back to the sender, damaged, or lost
Failed Attempt The carrier attempted to deliver the shipment but failded
Expired There is no tracking info updated for 30 days for express service or 60 days for postal service

Step 5
Finish the MESSAGES by your needs

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Available property

Property name Template tag Example
shipment_status {{ custom_event.shipment_status }} Delivered
tracking_link {{ custom_event.tracking_link }} https://yourstorename.com/apps/parcelpanel?nums=92055901755477000271990251
expected_delivery_date {{ custom_event.expected_delivery_date }} Nov 09, 2020 - Nov 19, 2020
tracking_number {{ custom_event.tracking_number }} 92055901755477000271990251
carrier_name {{ custom_event.carrier_name }} USPS
carrier_contact {{ custom_event.carrier_contact }} 1-800-275-8777
last_check_point {{ custom_event.last_check_point }} Arrived at USPS Regional Facility, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER
last_checkpoint_time {{ custom_event.last_checkpoint_time }} 2020-11-16 00:50
transit_time {{ custom_event.transit_time }} 5
residence_time {{ custom_event.residence_time }} 3
order_number {{ custom_event.order_number }} #1234
order_created_at {{ custom_event.order_created_at }} 2020-10-30 11:36:23
product_name {{ custom_event.product_name }} Test product
customer_email {{ custom_event.customer_email }} [email protected]
customer_phone {{ custom_event.customer_phone }} +1 234 567 8900
first_name {{ custom_event.first_name }} Tom
last_name {{ custom_event.last_name }} Alix
fulfillment_created_at {{ custom_event.fulfillment_created_at }} 2020-11-11 09:58:07
shipping_country {{ custom_event.shipping_country }} Canada
shipping_city {{ custom_event.shipping_city }} Ottawa
shipping_address1 {{ custom_event.shipping_address1 }} 151 O'Connor Street
shipping_address2 {{ custom_event.shipping_address2 }} Null
shipping_zip {{ custom_event.shipping_zip }} K2P 2L8