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Learn more about last-mile delivery
Last-mile delivery is the final leg in the delivery process, where a package is transported from a distribution center to the customer’s location. With ParcelPanel, you’re covered.
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Why it says "Could Not Find Order" when tracking my order?
Sometimes when you track an order on the tracking page, an error message may be shown, "Could Not Find Order", here is the instruction about how to resolve this issue.
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What's the meaning of ParcelPanel shipment status?
There are 8 standard shipment statuses: Pending, Info received, In transit, Out for delivery, Delivered, Failed attempt, Exception and Expired, they are all automatically recognized by ParcelPanel tracking system.
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Export orders data
You can easily export order data from ParcelPanel based on your needs, using filters to select which orders to export.
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Why are my orders on black Pending status?
Sometimes when you check your shipment status, it was shown on Pending status.
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