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🌟 Learn about ParcelPanel Protection
Offer top-tier ParcelPanel shipping protection, powered by Seel, to protect packages against loss, damage, theft(porch piracy), and delays.
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🚀 How to install the protection widget on your cart?
Non-Shopify Plus stores can install the protection widget in the cart, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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💳 Why does Worry-Free Delivery require a payment method?
Worry-Free Delivery is 100% FREE for merchants. Customers can choose to purchase the service in the cart or at checkout. Seel, the insurer, requires you to add a debit/credit card to transfer the collected premium amount for actual insurance coverage.
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Seel Worry-Free Delivery Terms Of Service
Seel Worry-Free Delivery Terms Of Service
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🌑 How to hide Worry-Free Delivery as a product in my storefront?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery in the shopping cart, Worry-Free Delivery must exist as a product in your store. However, you can hide Worry-Free Delivery products in Shopify, which can significantly reduce the chances of customers visiting the product page.
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🚀 How to install the protection widget on the checkout page?
Shopify Plus stores can install the protection widget on the checkout page, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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🔒 Why does ParcelPanel Protection require additional permissions?
We prioritize data security and privacy, only requesting the minimum permissions needed for Worry-Free Delivery to function, in line with Shopify’s platform guidelines.
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How to exclude Worry-Free Delivery from discounts?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery to the cart, Worry-Free Delivery must exist as a product in your store. This may result in Worry-Free Delivery may being mistakenly discounted or even applied as a free product when customers use discounts. To prevent this, you can exclude Worry-Free Delivery from discounts.
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📝 How can consumers file a claim?
Once the order (including Worry-Free Delivery products) is shipped, the ParcelPanel Protection policy takes effect immediately, meaning the order is protected. If the goods experience loss, delays, damage, or theft (porch piracy), your customers can file a claim for compensation.
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🚀 How to apply ParcelPanel Protection to your store?
Overview ParcelPanel Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues. 1.ParcelPanel Protection offers insurance services through a third-party provider, Seel. 2.For merchants: Supported store currencies include USD, CAD, GBP, EUR, AUD, and NZD. For consumers: Supported browser IPs include the U.S., Germany, France, the Netherlands, the U.K., Australia, Canada, and New Zealand. 3. This feature is available with all paid
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