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π Learn about ParcelPanel Protection
Offer top-tier ParcelPanel shipping protection, powered by Seel, to protect packages against loss, damage, theft(porch piracy), and delays.
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π How can consumers file a claim?
Once the order (including Worry-Free Delivery products) is shipped, the ParcelPanel Protection policy takes effect immediately, meaning the order is protected. If the goods experience loss, delays, damage, or theft (porch piracy), your customers can file a claim for compensation.
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π³ Why does Worry-Free Delivery require a payment method?
Worry-Free Delivery is 100% FREE for merchants. Customers can choose to purchase the service in the cart or at checkout. Seel, the insurer, requires you to add a debit/credit card to transfer the collected premium amount for actual insurance coverage.
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How to prevent Worry-Free Delivery from being purchased aloneοΌ
Learn how to prevent Worry-Free Delivery (ParcelPanel Protection) from being purchased alone by enabling Fraud Order Validation in your Shopify checkout settings.
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How much does ParcelPanel Protection cost?
Learn how ParcelPanel Protection pricing works, including fixed fees, currency conversion logic, and why protection costs may vary slightly at checkout. Transparent, non-customizable rates set by Seel help increase customer trust and conversion.
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π How to apply ParcelPanel Protection to your store within 2 mins?
ParcelPanel Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues.
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ParcelPanel Protection Settings
You can set up the Worry-Free Delivery product to be automatically added to customer orders or offer them the option to protect their packages from unexpected damage and theft etc. You can also choose whether the Worry-Free Delivery product should be auto-fulfilled with the rest of the items. These settings are easy to configure in the ParcelPanel Protection.
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Seel Worry-Free Delivery Terms and Conditions
Learn more about Seel Worry-Free Delivery Terms and Conditions
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π How to install the protection widget on the checkout page?
Shopify Plus stores can install the protection widget on the checkout page, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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How to prevent Worry-Free Delivery from being reviewed by Google?
Learn how to prevent the Worry-Free Delivery (ParcelPanel Protection) product from being reviewed or rejected by Google Merchant Center by excluding it from the Google & YouTube app in Shopify.
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