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🌟 Learn about ParcelPanel Protection
Offer top-tier ParcelPanel shipping protection, powered by Seel, to protect packages against loss, damage, theft(porch piracy), and delays.
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ParcelPanel Protection Settings
You can set up the Worry-Free Delivery product to be automatically added to customer orders or offer them the option to protect their packages from unexpected damage and theft etc. You can also choose whether the Worry-Free Delivery product should be auto-fulfilled with the rest of the items. These settings are easy to configure in the ParcelPanel Protection.
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💳 Why does Worry-Free Delivery require a payment method?
Worry-Free Delivery is 100% FREE for merchants. Customers can choose to purchase the service in the cart or at checkout. Seel, the insurer, requires you to add a debit/credit card to transfer the collected premium amount for actual insurance coverage.
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📝 How can consumers file a claim?
Once the order (including Worry-Free Delivery products) is shipped, the ParcelPanel Protection policy takes effect immediately, meaning the order is protected. If the goods experience loss, delays, damage, or theft (porch piracy), your customers can file a claim for compensation.
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Why Is the Worry-Free Delivery product still in my store after uninstalling ParcelPanel?
We are sorry to see you go! If you enabled the ParcelPanel Protection feature while using ParcelPanel, the Worry-Free Delivery product was automatically created in your store. After uninstalling the app, we no longer have access to make any changes to your store. Therefore, you will need to manually delete the Worry-Free Delivery product.
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🌑 How to hide Worry-Free Delivery as a product in my storefront?
Due to Shopify's shopping cart system, in order to reflect the change in the amount after adding Worry-Free Delivery in the shopping cart, Worry-Free Delivery must exist as a product in your store. However, you can hide Worry-Free Delivery products in Shopify, which can significantly reduce the chances of customers visiting the product page.
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Seel Worry-Free Delivery Terms Of Service
Seel Worry-Free Delivery Terms Of Service
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How to set up multi-language for ParcelPanel Protection?
ParcelPanel Protection content seen by your customers consists of two parts: the Protection widget and the Worry-Free Delivery product.
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🚀 How to install the protection widget on the checkout page?
Shopify Plus stores can install the protection widget on the checkout page, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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🚀 How to install the protection widget on your cart?
Non-Shopify Plus stores can install the protection widget in the cart, allowing customers to opt-in to protect packages against loss, damage, theft, and delays.
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