This integration allows users to create personalized campaigns & flows based on tracking events from ParcelPanel. #### Here is the instruction **Step 1** Go to **Klaviyo admin** → **Account** → **Settings** → **API Keys** → copy the **Public API Key**  **Step 2** Go to **ParcelPanel admin** → **Integration** → find Klaviyo section → click **Connect** button → paste the **Public API Key** → click **Connect** button   Back to Klaviyo admin, there will be a new metric called **ParcelPanel Event**, you can check the details from this example event we sent you   **Step 3** Click **Create Flow** button → **Create from Scratch** → **Metric** → **TRIGGER FILTERS** → select **ParcelPanel Event** from the dropdown menu      **Step 4** Configure the **Trigger** by your needs, ParcelPanel Event are coming with **shipment_status** for each shipment, which are powerful segmentation triggers for Klaviyo Flow **Note**: the shipment status text your filled in here must be the same as the **Tracking page translations** from **ParcelPanel admin** For example, once my shipment status was updated to Delivered, the system will active the trigger.  **Shipment status** | Status | Description | | :------------ | :------------ | | Info Received | The carrier received a shipping request and is about to pick up the shipment | | In Transit | The shipment is on the way | | Out for Delivery | The shipment has arrived at the local point and is out for delivery | | Delivered | The shipment has been delivered | | Exception | The shipment might have been sent back to the sender, damaged, or lost | | Failed Attempt | The carrier attempted to deliver the shipment but failded | | Expired | There is no tracking info updated for 30 days for express service or 60 days for postal service | **Step 5** Finish the **Actions** by your needs  **Available property** | Property name | Template tag | Example | | :------------ | :------------ | :------------ | | shipment_status | {{ event.shipment_status }} | Delivered | | tracking_link | {{ event.tracking_link }} | https://yourstorename.com/apps/parcelpanel?nums=92055901755477000271990251 | | expected_delivery_date | {{ event.expected_delivery_date }} | Nov 09, 2020 - Nov 19, 2020 | | tracking_number | {{ event.tracking_number }} | 92055901755477000271990251 | | carrier_name | {{ event.carrier_name }} | USPS | | carrier_contact | {{ event.carrier_contact }} | 1-800-275-8777 | | last_check_point | {{ event.last_check_point }} | Arrived at USPS Regional Facility, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER | | last_checkpoint_time | {{ event.last_checkpoint_time }} | 2020-11-16 00:50 | | transit_time | {{ event.transit_time }} | 5 | | residence_time | {{ event.residence_time }} | 3 | | order_number | {{ event.order_number }} | #1234 | | order_created_at | {{ event.order_created_at }} | 2020-10-30 11:36:23 | | product_name |{{ event.product_name }} | Test product | | customer_email | {{ event.customer_email }} | parcelpanel100@gmail.com | | customer_phone | {{ event.customer_phone }} | +1 234 567 8900 | | first_name | {{ event.first_name }} | Tom | | last_name | {{ event.last_name }} | Alix | | fulfillment_created_at | {{ event.fulfillment_created_at }} | 2020-11-11 09:58:07 | | shipping_country | {{ event.shipping_country }} | Canada | | shipping_province | {{ event.shipping_province }} | Ontario | | shipping_city | {{ event.shipping_city }} | Ottawa | | shipping_address1 | {{ event.shipping_address1 }} | 151 O'Connor Street | | shipping_address2 | {{ event.shipping_address2 }} | Null | | shipping_zip | {{ event.shipping_zip }} | K2P 2L8 | **Addition** In addition to the basic information about the order, the LineItems field contains an array of information about each line item in the order. You can reference this data for building templates, branching logic based on package contents, and so on. This is stored in a 0-indexed array, so you can easily access an individual item or loop over it to get the entire contents. | Property name | Template tag | Example | | :------------ | :------------ | :------------ | | product_name | {{ event.lineitems.0.product_name }} | Test product 1 | | quantity | {{ event.lineitems.0.quantity }} | 1 | | variant_image | {{ event.lineitems.0.variant_image }} | https://shopify.com/path/to/image-variant.jpg | | price | {{ event.lineitems.0.price }} | 24.96 | | variant_name | {{ event.lineitems.0.variant_name }} | Test product 1 - Black / L | | sku | {{ event.lineitems.0.sku }} | 12345678-black-l |