The integration allows you to send Ryviu review request emails once the shipment status is updated to Delivered in ParcelPanel.
Here is the instruction
Go to ParcelPanel admin → Settings → enable the Send shipping tracking events to Shopify feature
Note: enabling this feature also means that when the shipment status is updated to Out for delivery and Delivered in ParcelPanel, the two native Shopify email notifications shown in the image below will be triggered as well. If you do not wish to trigger them, you can uncheck the boxes.
Go to Ryviu admin → Emails → Automations → select Delivered from the Order status dropdown menu → save your changes
Note: about the review request email templates, etc,. please kindly contact the Ryviu Support Team directly for help.