How to integrate with Yotpo SMS & Email?

This integration allows users to create personalized campaigns & flows based on tracking events from ParcelPanel.

Here is the instruction

Step 1

Go to ParcelPanel adminIntegration → find Yotpo SMS & Email → click Connect button

Step 2

Log in to your Yotpo account and complete the authorization

Step 3

Go to Yotpo SMS & Email adminFlowsCreate flow from scratch → Choose a suitable ParcelPanel trigger based on your needs, ParcelPanel Events are coming with shipment status updates for each shipment, which are powerful segmentation triggers for Yotpo Flow

Note: The current supported status: Info received, In transit, Out for delivery, Delivered, Exception, Failed attempt, Expired.

Info receivedThe carrier received a shipping request and is about to pick up the shipment
In transitThe shipment is on the way
Out for deliveryThe shipment has arrived at the local point and is about to be delivered
DeliveredThe shipment has been delivered
ExceptionThe shipment might have been sent back to the sender, damaged, or lost
Failed attemptThe carrier attempted to deliver the shipment but failed
ExpiredNo tracking details updated for 30 days for express service or 60 days for postal service

Step 4

Configure the actions by your needs

Available Property

Property nameTemplate tagExample
shipment_status{shipment Status}Delivered
tracking_link{tracking Link}
expected_delivery_date{expected Delivery Date}Nov 09, 2020 - Nov 19, 2020
tracking_number{tracking Number}92055901755477000271990251
carrier_name{carrier Name}USPS
carrier_contact{carrier Contact}1-800-275-8777
last_check_point{last Check Point}Arrived at USPS Regional Facility, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER
last_checkpoint_time{last Checkpoint Time}2020-11-16 00:50
transit_time{transit Time}5
residence_time{residence Time}3
order_number{order Number}#1234
order_created_at{order Created At}2020-10-30 11:36:23
product_name{product Name}Test product
fulfillment_created_at{fulfillment Created At}2020-11-11 09:58:07
shipping_country{shipping Country}Canada
shipping_province{shipping Province}Ontario
shipping_city{shipping City}Ottawa
shipping_address1{shipping Address1}151 O'Connor Street
shipping_address2{shipping Address2}Null
shipping_zip{shipping Zip}K2P 2L8

For example: I want to create a workflow that automatically sends an SMS when my shipment was delivered.

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