How to integrate with Loox ‑ Photo Reviews?

This integration allows users to send a Loox review request email after your order status has been updated to Delivered in ParcelPanel admin.

Here is the instruction

Step 1
Go to ParcelPanel adminSettings tab → enable the Shopify native notifications feature


Note: enable this feature also means that when your order status is updated to Out for Delivery, Delivered, these two Shopify email notifications as the picture shows below will be triggered to send, you can uncheck not to trigger them based on your needs.


Step 2
Go to Loox adminSettings tab → Collect reviews, Review Request Email section → select the time interval based on your needs → select Delivery option in the second dropdown menu


Note: about the review request email templates, etc,. please kindly contact the Loox Support Team directly for help.