This integration allows users to send a Loox review request email after your order status has been updated to Delivered in ParcelPanel admin.
Here is the instruction
Go to ParcelPanel admin → Settings tab → enable the Shopify native notifications feature
Note: enable this feature also means that when your order status is updated to Out for Delivery, Delivered, these two Shopify email notifications as the picture shows below will be triggered to send, you can uncheck not to trigger them based on your needs.
Go to Loox admin → Settings tab → Collect reviews, Review Request Email section → select the time interval based on your needs → select Delivery option in the second dropdown menu
Note: about the review request email templates, etc,. please kindly contact the Loox Support Team directly for help.