By default, the ParcelPanel tracking page URL is as follows. You can change it to meet your needs in a few steps.

https://yourstorename.myshopify.com/apps/parcelpanel

Here is the instruction

Step 1

Go to ParcelPanel admin → Tracking page tab → Tracking page URL → click the Edit button

Step 2

Change the tracking page URL to meet your needs → click the Next step button

Step 3

Click the Update in Shopify settings button → find the App proxy section in Shopify settings, then update Shopify's App Proxy URL and ensure it matches exactly what was edited in Step 1 → Save your changes

Step 4

Go back to your ParcelPanel admin → click the Next step button → click the Done button → Save your changes

Step 5

Update the URL wherever you've already added it, and ensure it matches exactly what was edited in the first two steps

For example:

1. Update the tracking page URL added to the storefront menu (if you have added it) by following this help doc: How to add the tracking page to your storefront within 1 minute?

2. Update the tracking link added to your Shopify email templates (if you have added it) by following this help doc: How to add a tracking link to Shopify email templates?

The original URL:

https://yourstorename.myshopify.com/apps/parcelpanel

The changed URL:

https://yourstorename.myshopify.com/a/tracking

Therefore, all the tracking links you’ve added to the Shopify email templates must be updated accordingly.

The original tracking link you added:

{{shop.url}}/apps/parcelpanel?order={{ order.name | remove: "#" }}&token={{ email | split: "" | reverse | join: "" | replace: '@', '-' | url_encode }}

The tracking link needs to be updated to:

{{shop.url}}/a/tracking?order={{ order.name | remove: "#" }}&token={{ email | split: "" | reverse | join: "" | replace: '@', '-' | url_encode }}

Need help? Feel free to contact us via online chat or email, our world-class 24/7 support team is always glad to help you 🧐