ParcelPanel automatically sends shipping notifications to your customers and yourself based on 6 key shipment status updates.

🌟 Even better, if you sell internationally, ParcelPanel can even send localized multilingual shipping notifications to your customers based on their language.

This keeps you and your customers informed about the progress of the orders, enhances your brand visibility, improves customer post-purchase experience, and drives more repeat sales through intelligent marketing channels.

Navigate to ParcelPanel admin → Settings tab → Shipping notifications → Select the shipment status notifications that you want to send to your customers and yourself based on your needs.

We recommend selecting all shipment status notifications for your customers and the exception shipment status notification for yourself.

To customers

To yourself

To learn how to customize the notification template, please refer to this documentation: How to Customize ParcelPanel Shipping Notifications?

Need help? Feel free to contact us via online chat or email, our world-class 24/7 support team is always glad to help you 🧐