The integration allows you to send Fera review requests once the shipment status is updated to Delivered in ParcelPanel.

Here is the instruction

Step 1

Go to ParcelPanel admin → Settings → enable the Send shipping tracking events to Shopify feature

Note: You can choose to enable Trigger Shopify’s native Out for delivery & Delivered notifications feature based on your needs.

• We recommend the ParcelPanel Shipping notifications for its enhanced features. In this case, avoid enabling this to prevent duplicate notifications.
• If you enable it, make sure the notifications are also active in Shopify Settings.

Step 2

Go to Fera Reviews admin → Configuration → Review Requests - Automatic Requests → When To Send → select delivered (AKA received) from the dropdown menu → save your changes

Note: about the review request email templates, etc,. please kindly contact the Fera Support Team directly for help.