This integration allows your support team to check the order status from your Zendesk ticket system, so they can easily handle customers' questions without clicking elsewhere for shipping details, a much more efficient and better post-purchase service.

Here is the instruction

Step 1

Go to your Zendesk Admin Center → APPS → Marketplace → search or filter to find Parcel Panel

Step 2

Click the Install button → copy the ParcelPanel API Key in the Integration tab of ParcelPanel admin → paste and click the Install button

Then your support team can check the order status from your Zendesk ticket system.

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