How to integrate with Zendesk?

This integration allows your support team to check order status right from your Zendesk ticket system, so they can easily handle customer's questions without clicking elsewhere for shipping details, a much more efficient and better post-purchase service.

Here is the instruction

Step 1
Go to your Zendesk Admin CenterAPPSMarketplace → search or filter to find Parcel Panel

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Step 2
Click Install button → copy ParcelPanel API Key in Integration tab of ParcelPanel admin → paste and click Install button

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Then your support team can check order status right from your Zendesk ticket system.

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