How to customize order status? In some cases, you use a local delivery service or there are some custom steps that you'd like to add to the shipping process, ParcelPanel has got you covered. [TOC] ### Add custom order status You can add custom status to timely inform your customers about the progress of their orders before fulfilled, here is the instruction. **e.g.** The order #1151 is placed on Aug 27 and needs some days to be fulfilled, so I want to add two order statuses before fulfillment to tell customers the progress of this order. **Step 1** Navigate to **ParcelPanel admin** → **Tracking Page** tab → **Custom Order Status** section ![logo](https://www.parcelpanel.com/uploads/document/2020090948535099.png) **Step 2** Click **Add custom order status** button → Click **Edit** button ![logo](https://www.parcelpanel.com/uploads/document/2020090948575749.png) **Step 3** Fulfill the **Status**, **Tracking info** and **Day(s)** sections → **Save** your changes ![logo](https://www.parcelpanel.com/uploads/document/2020090998535499.png) ![logo](https://www.parcelpanel.com/uploads/document/2020090956511001.png) ![logo](https://www.parcelpanel.com/uploads/document/2020090910255565.png) **Step 4** Check it on your store tracking page **Before-added** ![logo](https://www.parcelpanel.com/uploads/document/2020090957979898.png) **After-added** ![logo](https://www.parcelpanel.com/uploads/document/2020090910252100.png) ### Manually update order status For most of the time, you don't need to do this change, because ParcelPanel will automatically update your order status. If you want to, here is the instruction. **Step 1** Navigate to **Shopify admin** → **Orders** section → select the orders you want to change → click **Update status** in the dropdown menu ![logo](https://www.parcelpanel.com/uploads/document/2020090998975751.png) **Step 2** Disable the **Automatic Order Update** → check the status you want to change to → set the date based on your needs → **Save** your changes. ![logo](https://www.parcelpanel.com/uploads/document/2020090910052985.png) **Step 3** Check it on your store tracking page **Before-changed** ![logo](https://www.parcelpanel.com/uploads/document/2020090998555548.png) **After-changed** ![logo](https://www.parcelpanel.com/uploads/document/2020090998545410.png) **Note**: if you manually change the order status, then the system won't automatically update it. If you want it to update automatically again, please just enable the Automatic Order Update again.