Overview

ParcelPanel Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues.

Non-Shopify Plus stores can install the protection widget in the cart, allowing customers to opt-in for shipping protection.

This guide explains how to install protection to your store:

Step 1: Enable app embed

Go to the ParcelPanel Tracking admin → Protection page → Click Enable app embed button → Go to the Theme editor page, enable the protection widget and save changes

Step 2: Turn the toggle on to publish

Back and turn on the ParcelPanel Protection toggle → Follow the prompts to fully adapt the widget until it is published (indicated by a green badge)

Note: If you're using a third-party shopping cart, it may not be compatible automatically. Please choose expert installation or contact us via live chat or email for help.

Once Worry-Free Delivery is successfully published, your customers can opt to purchase the Worry-Free Delivery service in the cart to protect packages against loss, damage, theft, and delays.

Need help? Feel free to contact us via online chat or email, our world-class 24/7 support team is always glad to help 🌻.