Overview
ParcelPanel Protection helps protect packages against loss, damage, porch piracy, and theft, reducing the impact of shipping issues.
1. ParcelPanel Protection offers insurance services through a third-party provider, Seel.
2. For merchants: Supported store currencies include USD, CAD, GBP, EUR, AUD, and NZD.
For consumers: Supported browser IPs include the U.S., Germany, France, the Netherlands, the U.K., Australia, Canada, and New Zealand.
3. This feature is available with all paid plans.
This guide explains how to apply protection to your store.
Step 1: Apply
Go to the ParcelPanel Tracking admin â Protection page â Click the Apply now button â Check the boxes in the pop-up and click Apply now again â Wait for the system review (10s) â If approved, proceed to the next step. If not, a pop-up will explain why.
Step 2: Update Permissions and Add Payment Method
âĒ Click Update permissions to grant data access. Learn more: Why are additional permissions required?
âĒ Click Add payment method and add a credit card in the pop-up. Learn more: Why is a payment method required?
Step 3: Install the protection widget and Publish it
Non-Plus stores:
1. Click Enable app embed â Go to the Theme editor page, enable the protection widget and save changes
2. Back and turn on the ParcelPanel Protection toggle â Follow the instructions to fully adapt the widget until it is published (indicated by a green badge) â Congratulations! Your customers can now select Worry-Free Delivery at cart!
Plus stores:
1. Click Add app block â Go to the checkout editor page, add the protection widget where you want it, and save changes
2. Back and click I've done this â Turn on the ParcelPanel Protection toggle â Congratulations! Your customers can now select Worry-Free Delivery at checkout!
Need help? Feel free to contact us via online chat or email, our world-class 24/7 support team is always glad to help ðŧ.