Track orders by phone number Parcelpanel supports track orders by phone number as well as email address, you need to make a couple of changes to the Translatable Strings in your Parcelpanel Dashboard. Here are the steps: **Step 1** Go to your Shopify Store's Settings → Checkout → Customer contact. Check the first option, "Customers can check out using either their phone number or email". ![Shopify check out](https://www.parcelpanel.com/uploads/document/2019042798101100.png) **Step 2** Set your translate string in Parcelpanel APP ![translate strings](https://www.parcelpanel.com/uploads/document/2019042710250579.png) ![translate strings](https://www.parcelpanel.com/uploads/document/2019042752485356.png) **Step 3** Save your changes.