Track orders by phone number ParcelPanel supports tracking orders by phone number as well as email address. Here are the steps: **Step 1** Go to your Shopify store's **Settings** → **Checkout** → **Customer contact** section. Check the first option, "Customers can check out using either their phone number or email".  **Step 2** Edit the **Translation strings** in **Tracking Page** section of ParcelPanel admin.   **Step 3 (optional)** If you want to add a tracking link in the Shopify SMS template, just follow the instructions below. **e.g.** Go to your **Shopify admin** → **Settings** → **Notifications** → **Order confirmation** template → click the **SMS** tab, copy the code below and paste it to the end of your SMS text. `Track your order: {{shop.url}}/apps/parcelpanel?order={{ order.name | remove: "#" }}&email={{ order.email }}`  **Save** your changes.